Every cleaner is background-checked and vetted

Cleaning means access. Cleaners see your kitchen, your bedroom and your workplace after hours. Trust is the first thing a cleaning company has to earn.

At Bethel J, every cleaner is background-checked and vetted before working on a customer job. It is part of how we operate, not an optional extra.

We are also insured and bonded, and every job is completed with our 75-point inspection, so the person and the process are both accounted for.

How we vet

1. ApplicationEvery cleaner starts with a written application so we know who is applying and what experience they bring.
2. Identity and background checkApplicants go through a background check before they are cleared to work with customers.
3. VettingWe review the application and check results before deciding whether someone is a fit for our team.
4. Standards onboardingCleaners are introduced to our process, including the 75-point inspection and our use of organic, pet-safe materials.
5. Assignment to jobsOnly cleaners who have completed the steps above are assigned to customer properties.

What you can expect

• A cleaner who has been background-checked and vetted.
• A team that is insured and bonded.
• A defined process rather than improvisation, built around our 75-point inspection.
• Organic cleaning materials that do not harm pets.
• A clear point of contact by phone if you have a question or concern.
• Access arrangements discussed with you at the walkthrough, before your booking date.

Frequently asked questions